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About Ellie Diagnostics

Ellie Diagnostics is a full-service veterinary reference laboratory dedicated to medical excellence and supporting you and your team. 

At Ellie, we believe access to quality diagnostics includes industry-leading turnaround times, price protection, and compassionate customer service.

Rethink Diagnostics

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BETTER CUSTOMER SERVICE

Save time. You call, we answer!

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CUSTOMIZABLE LOGISTICS

Quick and easy scheduling and pickup

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PRICE COMPARISON

Up to 30% savings so you can maximize revenue

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EASY-TO-USE PORTAL

User-friendly access to your diagnostic reports

Customized for You

We understand that every clinic is not the same. Some veterinarian practices try to save costs while others prefer not to be bullied into lengthy contracts. Unlike our big corporate competitors, Ellie Diagnostics is flexible, and can customize our services to meet your needs. Plus, you get better perks, because we care about you and our pets:

• Membership model eliminates price increases for 24 months
• Customized logistic options
• Personalized customer service
• Cloud-based portal
• Complimentary shipping and supplies
• Industry-leading Wellie Report
• Medical support from board-certified pathologists 
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New Flagship Laboratory in Louisville, Kentucky!

This advanced lab gives veterinarians across the country access to highly accurate diagnostic results just hours after patient samples are sent to the lab. Plus, you'll always receive the best care and flexibility to help grow your practice.
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Ellie Membership Program

Enjoy two years of price protection with Ellie's Membership Program!

  • Secure industry-leading membership prices
  • Lock in prices for 24 months
  • Customized logistics options
  • Increase customer retention
  • Improve profitability
  • Provide innovative lab reports 
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#EllieCares

Wellie Report

Our industry-leading Wellie Report is an innovative tool that offers a numerical score of a pet's health. Veterinarians and pet owners now have a report that demonstrates proof of their pet's wellbeing based on their lab results.

What's My Pet's Wellie Score?

Pet owners often ask about lab results. Give them an easy-to-understand Wellie Report, along with affordable pricing on preventative bloodwork and they will be a customer for life. 

Ellie Wellness Profiles

We believe wellness bloodwork should be standard and attainable for every pet, every year. Our affordable, high-quality wellness profiles help pets live longer, healthier lives, along with increased revenue for our veterinarians.

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What our customers say

"What we find appealing is Ellie's willingness and work to provide great service, good price point and excellent personal interaction between clinic and lab."

"Prior to Ellie, we had used a bigger corporate lab almost exclusively. We found that their prices continued to rise, but their quality and customer service did not. Ellie Diagnostics helped us streamline our process. We appreciate the accurate results, problem-free transfer of specimens to the lab, and quick and easy return of results."

“Ellie's customer service is top-notch! They are the Chick-fil-A of customer care.”

“I've been incredibly impressed with the Ellie staff. Everyone is so helpful and polite and really shows an interest in our concerns.”

"Ellie's tech support is amazing and the on boarding processes is very smooth. Pick up times are flawless and no issues with sending out samples."